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1. #Reinstall sansa sandisk mac os#
2. #Reinstall sansa sandisk update#
3. #Reinstall sansa sandisk portable#
4. #Reinstall sansa sandisk Pc#

For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode. NOTE: Sansa Express and Sansa Connect do not have MSC mode.

#Reinstall sansa sandisk update#

If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware Instructions to switch player to MSC mode are listed here: Instructions to connect in Forced MSC mode are listed here: You can use Forced MSC mode or switch the player settings to MSC. Additional troubleshooting is unlikely to correct the problem.Ĭonnecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. On the top menu, click Action then select Scan for hardware changes. Right-click the entry with the error mark, select Uninstall.Ģ. If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.ġ.

#Reinstall sansa sandisk portable#

Portable Device (if the player is set to MTP mode) USB Mass Storage device (if the player is set to MSC)Ģ. The Sansa player will show up on Device Manager's right pane as:ġ.

MTP mode is the recommended and default method for Sansa Players when used with Windows OS. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Right-click My Computer, and select Manage.Ģ. Additional troubleshooting is unlikely to correct the problem.ġ. If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working. Ensure you are connecting directly to the computer USB port and not to a USB hub. If the player does not turn on try other USB ports or on another computer if one is readily available. The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.

#Reinstall sansa sandisk Pc#

STEP 1 - Connect the Sansa player to the PC You may need to check with your IT administrator to see if this is causing the problem. NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations.

#Reinstall sansa sandisk mac os#

SOLUTION 1 - For brand new player or first time connecting to this computer.įor Windows XP users: verify the following operating system requirements are met.ĭownload and install the latest Windows Media Player if it's not installed.įor Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.įor MAC users, see Sansa player not recognized by a MAC OS To resolve this issue, try the following solutions: Minimum system requirements were not met. This may be caused by one of the following:ġ. Sansa player not recognized by the computer Why is my Sansa player not being detected by my computer when I connect it? Repond if it does not work, or if it does. Did you check on Sansa's Website, here's their attempt at resolving these types of problems.